Support

We are committed to delivering the utmost level of service to our customers. The H2H Digital customer care center is a 24x7x365 online support platform, designed to assist, respond and support our customers at every level and component of the digital cinema chain, from in-theater digital equipment to content delivery network services.

We are able to achieve this by combining traditional customer support tools with astate-of-the-art web-based application called CCN™ Portal . In advance of the forthcoming launch of this service, you can contact us at: support@h2hprods.com

Warranties

Through its agreements with varied technology vendors, H2HD is able to extend to the end user - theaters a minimum of 12 month warranty on any products and all the internal components of the products purchased through us.

Service Level Agreements

Through its partnership with telecommunications service providers, H2HD's Cinema Channel Network™ (CCN) is backed by stringent Service Level Agreements (SLAs) that commit us to delivering an utmost quality and availability of service.

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